Working 9 to 5 (or 6 or 7…)

You may remember this blog post, where we discussed how the majority of US working adults answer work calls and emails, both before going into the office in the morning and when they are home from work in the evening.  It is estimated that you and your employees are putting in an average of 7 additional hours/week working from home.

Do you check your email first thing in the morning?  Do you take calls and check emails during your lunch break?  Have you ever counted how many times you log-in to your work email from home in the evening?

Have you ever heard someone conducting business while walking down the street?  Maybe you are even guilty of this yourself.

I know I am.

[x]cube labs compiled the findings of various research reports and put them together in a comprehensive infographic.  It not only provides a picture of what the mobile employee looks like today – it also shows the direction the mobile workforce is headed.

https://telovations.files.wordpress.com/2012/07/the_mobile_employee22.png

The line between home life and work life has been blurred.  The addition of mobile devices into our lives keeps us connected, and available, even when we step away from our desks.  Your customers know that, and want instant gratification – they don’t want to wait until you get back in the office to return their call.  Mobility solutions are easy to integrate into your business, and as a bonus, your employees will appreciate having more flexibility.  Click here to learn about Telovation’s Mobility Solutions.

Thank you Team Telovations

Thank you Team!

In the midst of our annual strategic planning sessions, we held an event for our team and their families.  As we look forward towards where we are headed, it is important to take a moment to appreciate how far we have come, and to appreciate the people that have worked so hard to get us there.  Thank you team for all you have accomplished over the past year.  We look forward to many more celebrations in years to come.

Product Spotlight: Find Me/Follow Me

Blog Series:  Mobility

Product Spotlight:  Find Me/Follow Me

Remember when a 5 pm quitting time meant you were done working for the day?  If a client called in with an issue after hours and you had already gone home, you wouldn’t be expected to address that issue until 9 am the next morning?

Me neither.

But that was what business was like for my father back in the 1950s.  He sat at his desk, he did his job, and when he was done for the day…he went home.  I never once saw my father take a business call outside of his office.

This is not our reality.  A recent Good Technology Survey found that more than 80% of US working adults continue to answer calls and emails after they have left the office – for an average of 7 extra work hours per week!  Almost half of those surveyed felt it was necessary because their customers demand quick replies.

Business mobility is no longer just a valuable business tool; it’s a way of life.

So much so that according to the Accenture 2012 CIO Mobility Study, 78% of CIOs placed mobility as a top priority – 38% placing it in their top 1 or 2 spot.

How much time do you spend checking your work voice mail?

If you are out of the office and have a big deal in the works do you check your voice mail obsessively – until you start to feel like you are stalking yourself?   It’s hard not to worry that a missed call can translate into a missed opportunity and lost business.

Using a mobility solution that allows you to work more efficiently and that helps your clients and prospects find you more quickly can alleviate a lot of worry.

Find Me/Follow Me

Find me/Follow me allows you to set up your mobile, home office or any other phone to ring either sequentially from, or simultaneously to, your office phone.  If you don’t answer your office phone, the call can be routed to your cell.  If you don’t answer there, it can be routed to a home office and then finally to your assistant or your partner before going to voice mail.  Best of all, the link is invisible so your personal and mobile numbers remain confidential.

You can easily make changes through the TeloPortal:

Mobility has blurred the line between work life and home life.  Unavailability can mean lost opportunity and lost business.  How do you want to spend your time?  By using your mobility to try and keep up with your business, or by living your life and letting your mobility keep your business up with you?

Click here to learn more about Find Me/Follow Me.

Just for fun, I am going to leave you with a video clip of a song that pops into my head every time I think of Find Me/Follow Me:  U2’s I Will Follow (1980).