I recently ran into an old colleague who shared with me the following story:
She had taken a week off of work to attend her sister’s wedding. She works in sales, and she had some big deals in her pipeline. She went on vacation planning on doing a little work while she was at her parent’s home. On Monday morning, when she checked her work voice mail, she had three new messages. She returned the calls using her cell phone: two calls to prospects and one call to a current client that was having problems and was very unhappy.
Welcome to your working vacation my friend:
Calling clients or prospects from your cell phone, when you are on vacation, sends the message that you are reachable and available. In my friend’s case, her client had her number and they weren’t afraid to use it.
She went on to say how she had to walk out on brunch with her mom and her sister because the unhappy client called 3 times in just over a half hour. “It was so distracting,” she explained. “Each time my phone rang, I knew it was my client and each time I let it go to voice mail, I knew he was growing more frustrated. I really regretted calling him with my cell phone. In addition, I spent several days going back and forth with my two prospects. I really wanted to keep my focus on my sister, but my cell was ringing off the hook. I don’t mind doing business on vacation, but I wish there could have been a buffer between us.”
What if you could maintain your one number identity even when working remotely?
There’s an App for that.
Remote Office for Android or iPhone is a native Android/iPhone application that allows you to originate calls from your smart phone through your Telovations-powered desk phone. It enables easy control of Remote Office, Do Not Disturb and Call Forwarding settings while on the move.
Remote Office comes with an intuitive look and feel. It offers convenient “click-to-dial” options from a keypad, from your deskphone’s Call History or from your Android or iPhone contact list.