The last time your server went down, your office lost power, or your phone system went down, how long did it take to recover? Were your employees able to continue talking with clients seamlessly? Or did the shortage cost you thousands of dollars and hundreds of man-hours?
As Marc said in his recent blog post, traditionally (Cloud services) have been considered as just a replacement to a traditional phone system in the back closet. He doesn’t disagree, but his statement is important in this case because what if the Cloud really is just a replacement to your current back office closet solution? Wouldn’t that mean you could prevent your server from going down, your office from losing power, or your phone system from cutting out? Even if you couldn’t prevent these things from happening in the first place, wouldn’t you at least be able to be prepared with a backup plan to ensure your business continued to function smoothly and efficiently with no interruptions?
The amount of time lost by not preventing PC and server outages is staggering. In the past 2 years, 49% of businesses reported data loss. The longer your business struggles to overcome small glitches like downed power lines, or major disasters like hurricanes or blizzards, the more your corporate survival is at risk:
I’m not only talking about outside forces or software and hardware failure or destruction, but user and human error too – data corruption, viruses, hackers…all of these things not only make you rethink how secure your back closet system is, but they can cause your business to slam on its brakes for minutes, hours or even days.
To make matters worse, if you have multiple locations, they probably all rely on your corporate headquarters with one main server, so if that server goes down, every location goes down. It’s detrimental to your business when no one can access shared files on the network drives, when sales can’t take payments, when purchasing can’t contact suppliers, and when customer service can’t access account info and contact clients. How much time and money does that cost you?